Client Testimonials
If you are a past or current customer, feel free to tell us what you think of our services. Your testimonials are a great motivator and a reminder to us why we continue to strive for nothing less than to provide a superior service. If you would like to submit a testimonial, please click here and enter it into the form at the bottom of the page.
R.I. Pools represent the best of private family business quality and service. The father and brothers work together to make certain that the job is done to the highest quality, on time, and without mess. My experience working with them was extremely positive and I would recommend them to anyone contemplating building an in-ground pool.
E. MeshbergGreat people who do beautiful work! I’ve seen a lot of their completed jobs, and spoken with the owner several times now – the kind of people you can enjoy doing business with.
N. KauffmanGreat people who do beautiful work! I’ve seen a lot of their completed jobs, and spoken with the owner several times now – the kind of people you can enjoy doing business with.
N. KauffmanHired R.I. Pools (Franco) after an extraordinary number of headaches with a prior pool company. Franco assessed the situation, devised a realistic plan, then executed on time and budget. Highest recommendation.
A. SimunovicRI Pools did an excellent job with all the tasks that we had them do. They were also priced reasonably. I would definitely hire them again. They are great for the smallest to the largest jobs!
K. BeebeRI Pools designed and installed our pool in a very timely and professional manner. It was clear from the entire process that they were very experienced. They were quick to respond to any questions and really helpful in the design and execution process. They began the process in late March and completed it by late April. They were so efficient and organized. I do not hear this is the case with many other high end pool companies that install pools in our community. The quality has not disappointed us. We have enjoyed the pool for 4 seasons and are looking forward to the next.
Homeowner in NorwalkFranco and the team at RI Pools are true craftsmen that pay very close attention to detail in all aspects of in ground pool design and build. They were timely and kept me up to date on project progress and any issues that arose. Franco, his brother or their father were always on site during the project. The masonry work is truly outstanding and I never felt like they were rushing to finish my job and move on the next. They are not the least expensive outfit but I am very convinced you get what you pay for – and in this case that’s quality construction (no short cuts), quality materials, and an experienced dedicated crew. I give the highest recommendation!
V. GiraldiI’ve been a customer of RI Pools and Hardscaping for many years. I could not say enough great things about them. They’ve done patio work and stone walls plus they did our entry steps in the front and rear of our home.
L. BentoWe could not have a better experience with RI Pools. They returned all calls almost immediately and were very professional from top to bottom. The work they did was exceptional and we could not have been happier. I recommend them without reservation and will use them for any job in the future!!
S. IrelandAs a local builder we’ve had many great pools done for our custom clients by RIPools. They are a highly professional and reliable company to work with and I would definitely recommend their services.
M. DaleWhat a pleasure it was to have them do work in our backyard. Franco and his father were very professional. I would highly recommend them!
J. SchniederHired R.I. Pools (Franco) after an extraordinary number of headaches with a prior pool company. Franco assessed the situation, devised a realistic plan, then executed on time and budget. Highest recommendation.
A. SimunovicR.I. Pools does outstanding masonry work. They exhibit a high attention to detail and will do the job right. Good attention to detail. Tell them what you want and they will make sure it is done properly. We have used R.I. Masonry for pool and patio work for the past 15 years and have not been disappointed.
Homeowner in WestportWe did our homework and got 6 quotes. Their price was competitive, but what sealed the deal for us was when we saw how this family run business takes pride in their workmanship even during the quoting and planning process. After meeting Franco and his dad, Vinnie, we had every confidence that this was a reputable company. We were right. They run a well oiled machine and the process was much like an assembly line, different crews for different stages of the project. What was telling is that many of the workers have been with RI Pools for over 10 yrs. It was a massive undertaking, and it was completed timely, and professionally, and not a penny over original quote. They absolutely delivered on what they promised. A fabulous pool, spa and wonderful waterfall. We love it!!!!
Homeowner in NorwalkProfessional, helpful, and efficient, I was very pleased with the work done at my home. I was especially appreciative that they went the extra mile to find limestone tile that matched tile I had placed 18 years prior. That was an incredible savings and relief to me. I definitely think this family takes pride in their business and it shows in their work.
Homeowner in DarienFranco, Roberto and the whole RI Pools team were great. Top quality work and a pleasure to deal with. We highly recommend RI Pools!
S. StoneRI pools just installed a pool for my new home in Westport Ct. I could not be happier with the Quality of the work and the service I received. I mostly delt with Franco who ways a true professional. He did everything he said and more. His brother and Father also worked on the project. The whole family really showed pride in their work.
J. LinnRI Pools was very professional and thorough during the entire process of installing our new pool. Our patio came out beautiful and we are looking forward to spending time around and in the pool this coming Summer.
Stamford Home OwnerR.I. Pools, Inc. – Project #1 (2005) > $100k: we hired R.I. to install our pool and work with other independent contractors to transform our backyard (including stone Pool, patio. Viking BBQ). Family owned, highly skilled and very professional experienced team. Very personable attitude, fairly priced and works well meeting/exceeding deadlines within budget. If they see or anticipate add’l work they communicate promptly allowing you to make/change decisions. Their ability to work well together with others was very good on working with our landscape architect; wholesale nursery and the Town of Westport. Project #2 (2015) >$7k: we recently hired them to re-do our Flag stone front steps and front walkway.
M. DimaioFranco and his group were wonderful, they renovated our older pool and were professional and courteous though the entire process. Our pool now looks amazing and is a wonderful treat during our hot summer months. I would recommend R.I Pools time and again, just great guys!
T. KelleyR.I. Pools designed and built our pool. I love it! Great customer focused family company. They worked swiftly with wonderful quality. After the pool was installed they were incredibly helpful with questions and problems. I would hire them again.
R. SummersRI Pools is excellent. We are beyond thrilled with the extensive masonry they did for us including outdoor fireplace and pool and spa surround. Our pool and back yard are gorgeous. The company is professional, responsive and meticulous with every detail. In our case, we needed to move our septic field and deal with wetlands issues and Franco handled the whole process for us. He is terrific! All of the subcontractors he recommended were excellent as well, including the pool maintenance company we continue to use. RI made this experience easy for us and we couldn’t be happier with the results. 100% all the way.
P. Dale